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We pride ourselves on offering industry-leading technical and application support. Our dedicated customer support team is committed to ensuring that Genius ERP runs seamlessly in your shop at all times. Comprised of experts in our applications, technology and the manufacturing industry, we use advanced support tools and technology—and are always on call to help you out.
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Our Customer Hub was created just for you—a centralized place where you can find all the relevant information you need about Genius ERP. Whether it’s tips, product updates or helpful resources, the Customer Hub is designed to ensure you have a seamless and informed experience with Genius ERP.
Find links and stay up-to-date with the latest developments at Genius through the Customer Hub, your go-to resource for everything related to our products and services.
Online reviews help us grow our business. Sharing your experience and thoughts about Genius ERP not only helps us improve, but you also assist other businesses in making informed decisions. Here are some of the best sites where your reviews will be seen.
Discover how we helped improve Starr Manufacturing’s operations. Starr significantly increased throughput and reduced lead times by enhancing data visibility and automating BOM data entry. Genius also empowered Starr’s engineers to focus more on innovative designs and less on manual tasks.
With V16, all the essential tools for your shop employees are now accessible on Genius Web. Our tablet-friendly modules—such as shipping, receiving, physical inventory, timesheet management, inventory forecast, and shop floor—enhance team connectivity and efficiency. Additional updates include enhancements to Genius CRM, integration with Power Automate for quotes, pre-assignment of equipment serial numbers or VINs, and multi-factor authentication (MFA) for better security.
Stay tuned for more improvements to inventory management, the product configurator tool, and timesheet functionalities, set to arrive later in 2024.
The entire module has been redesigned to be more efficient and user-friendly. Our new web version simplifies the process, requiring fewer steps than the desktop version.
Genius ERP now offers seamless integration with Hubspot CRM, connecting your quotes directly to Hubspot to keep you on top of your sales pipeline.
Our new web-based shipping module allows you to efficiently ship orders and easily access shipping documents.
Genius Academy is our e-learning and training management system that empowers you and your staff to take control of your learning and training.
With Genius Academy, you can access the same quality training we offer in-person, but now available 24 hours a day, 7 days a week and entirely online. Genius Academy is more flexible, more hands-on, more affordable—and designed to fit your schedule.
Everything you need to learn about Genius ERP is available through our detailed, informative, and process-oriented workshops, tutorials, collaborative sessions and classes optimized for online learning. Take part in on-demand online courses, follow customized learning paths to build skills or join in on popular Canteen and drop-in sessions. Get everything you need to master Genius ERP’s features and unleash its full potential in your shop.
Learn more about your ERP with our management software tutorial – discover articles, videos and tools that will help you improve your business process.
Our team is on hand to answer any questions you have.
We’d be more than happy to help.
1170 Lebourgneuf
Boulevard, Suite 301
Quebec, QC, G2K 2E3
793 Jean-Paul-Vincent
Boulevard, Suite 100
Longueuil, QC, J4G 1R3
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Find out how Genius ERP can simplify your manufacturing.
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